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Uptime Calculator

Calculate allowed downtime for any SLA uptime percentage. See downtime per day, week, month, and year.

Enter uptime percentage (e.g. 99.9 for three nines, 99.99 for four nines)
SLA Percentages Downtime Breakdown Nines Chart

SLA Nines Reference

Standard SLA tiers and their allowed downtime budgets

Uptime % Nines Downtime/Year Downtime/Month Downtime/Day
99% Two Nines 3.65 days 7.31 hours 14.40 min
99.9% Three Nines 8.77 hours 43.83 min 1.44 min
99.95% Three and a Half 4.38 hours 21.92 min 43.20 sec
99.99% Four Nines 52.60 min 4.38 min 8.64 sec
99.999% Five Nines 5.26 min 26.30 sec 0.86 sec

Understanding Uptime & Availability

Learn the key concepts of service reliability, SLAs, and how to maintain high availability for your applications.

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What is an SLA?

A Service Level Agreement (SLA) is a contract between a service provider and a customer that defines the level of service expected. It typically includes uptime guarantees, response times, and penalties for not meeting these standards.

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The Cost of Downtime

Downtime can be expensive. For e-commerce sites, it means lost sales. For SaaS, it means lost productivity and potential SLA penalties. Gartner estimates the average cost of IT downtime is $5,600 per minute.

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High Availability (HA)

High Availability refers to systems designed to operate continuously without failure for a long time. HA systems use redundancy, failover, and load balancing to ensure services remain accessible even if components fail.

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Monitoring Best Practices

To ensure high uptime, implement comprehensive monitoring. Check from multiple locations, monitor different protocols (HTTP, TCP, ICMP), and set up alerts to respond immediately to incidents before they affect users.

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Planned vs Unplanned

Distinguish between planned maintenance and unplanned outages. Many SLAs exclude planned maintenance windows from uptime calculations, provided they are communicated in advance.

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Reliability Engineering

Site Reliability Engineering (SRE) applies software engineering principles to infrastructure and operations. SREs focus on creating scalable and highly reliable software systems.

Frequently Asked Questions

What do the nines mean in uptime? expand_more
Each nine after 99% cuts allowed downtime by 10x. Two nines (99%) allows 3.65 days/year. Three nines (99.9%) allows 8.77 hours/year. Five nines (99.999%) allows only 5.26 minutes/year.
What uptime percentage should my SLA target? expand_more
Most web services target 99.9% (three nines). Critical infrastructure like payment systems or health services often target 99.99% or higher.
Does uptime include planned maintenance? expand_more
It depends on the SLA contract. Some exclude scheduled maintenance windows. Others count all downtime regardless of cause.
How is uptime measured? expand_more
Uptime is measured by monitoring services that check your endpoints at regular intervals. A failed check counts as downtime for that interval.
What is the difference between availability and uptime? expand_more
They are often used interchangeably. Technically, availability considers degraded performance while uptime only measures whether the service responds at all.
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